Covid 19 – Information Source

17th Aug, 2020

Document Purpose

We are in the midst of an unprecedented healthcare crisis. Through this document, we share critical and important information on all things relating to COVID-19. It should serve as a quick reference guide for everyone in Bengaluru. In addition, it should help volunteers on the ground & serve as a resource.

Important phone numbers, processes, experiences will continue to get documented and updated here.

How do I use this document? ( It is too large to read!)

We have structured this resource in Q&A format with answers in some cases leading to links and other resources.

The Table of Contents has the list of questions this document helps answer. Sift through that quickly and click on the item that you need an answer for.

Also, an Additional Resources section has Hospital Lists, Testing Centre details, Fever Clinics, Government Notifications and more.

We recommend that you do not attempt to read the entire document all at once 

Please note, we have curated this content from multiple govt sources. Information on the ground is also changing rapidly and we’re doing our best to keep pace. If there is found to be any discrepancy with Govt Orders, the Govt Order/Notice will always take precedence.

Critical First Response Phone Numbers

108 – Any Emergency including suspicion of COVID, breathlessness         

104, 080-46848600, 080-66692000 – COVID Helpline

14410 – Apthamitra helpline – seek guidance in case of fever, cough, etc

1912 – Call centre to redress Grievances on denial of beds

99017 50539 – Nodal officer – Health Officer: Dr Surendra for Hagadur Ward

My Questions Answered

This section provides a list of commonly asked questions from people experiencing the pandemic in different ways. These are questions that people have actually asked for which we researched answers and shared them here for the benefit of the rest of us. If you have an unanswered question or find that some of the information is outdated, please write to hello@whitefieldrising.org and notify us. We will update the information after a quick verification.

Symptoms & Triage

What to do if I suspect COVID – for myself or a loved one?

Self-Triage Process

Refer to this flow chart for self-triaging yourself or a loved one.

https://bengaluru.citizenmatters.in/what-to-do-if-you-test-positive-for-covid-bengaluru-guide-symptoms-testing-isolation-treatment-47597/embed#?secret=Kfu2E3qCNZ

The remainder of the document structured in Q&A format helps to address all the commonly asked questions that we all might be going through as we struggle through this journey.

Do Not Panic – Video from Dr. Hemant Kalyan

Here is also a video from Dr Hemant Kalyan of Manipal Hospitals

https://drive.google.com/file/d/1-rmfbkGFI6cv8OoMnknuzA8eRkDlHItm/view?usp=drivesdk

Hand-Washing – Video from Dr. Hemant Kalyan

https://drive.google.com/file/d/1Fc20XbPXfRRoN9FhDO7_28kdGbdN5AiM/view?usp=drivesdk

What are some of the symptoms of COVID 19?

• Dry Cough
• Itchy Throat
• Fever
• Feeling of being Breathless, Breathing difficulty
• Extreme Fatigue and/or Body ache
• Loss of Smell
• Loss of Taste
• Loss of Appetite
• In some cases nausea & diarrhea have also been reported

Any of these symptoms could be an indicator of Corona. You will need to continue to monitor yourself carefully and if any of these intensify, you will need to immediately call 104/14410 for help.

Also remember, many of us can also be completely asymptomatic or without any symptoms. However, if you have had any exposure to external people, large (> 10 people) or small gatherings (3-10 people), being in an air-conditioned environment, hospital set-ups or any closed door meetings, please still keep yourself in isolation from any vulnerable folks. You could be a carrier.

Early Symptoms – Video from Dr Hemant Kalyan

https://drive.google.com/file/d/1yXMIgBh1Ernw5j8v0BW4Co4v3P-53bl8/view?usp=drivesdk

Prevention is Best

As on date, the best way forward is to safe-guard oneself and your communities and loved ones through preventing the spread of infection. The 3 magic tips are:

• Social Distancing – Completely avoid crowded places. Maintain a minimum of 2 metres distance from anyone else. Any travel should be considered non-essential unless it’s absolutely required. The world over, events have been cancelled so let’s all do our bit and use technology to meet people.
• Mask Wearing – In Karnataka, wearing a mask in public is mandatory – And this includes common areas within your gated community. Any 3 layer mask works well. It can be cotton, washable & reusable. For the general public, avoid disposable masks. N95 masks with valves are prohibited as they let the exhaled air out without filtering, so potentially infecting others. Read this article for more info.
• Sanitize-Hand Washing – It is also strongly recommended that you wash hands for at least 25-40 seconds with a soap regularly. This is an absolute must if you are coming in from outside.If soap is not available, then use an alcoholic sanitizer where there is at least 65% alcohol content.

Here’s a video from Dr. Hemant on SMS

https://drive.google.com/file/d/1S0jpwRamNVsEeiI1rmbatwDbbErOoz1n/view?usp=drivesdk

Isolation

If I experience any symptoms, should I self-isolate?

Absolutely. If you experience any of the symptoms under this question, please consider yourself as an at-risk candidate and self- isolate immediately. Also please inform authorities via 14410 or 104.

You can get a tele-consultation via the Apthamithra Helpline at 14410. This is available 8 AM – 8 PM

Along with self-isolation, also recall & make a list of all the people you may have come in close contact with, in the past 2-4 days. They could be at risk. It would be the best thing possible if you can intimate them to also watch out for symptoms.

You could also decide to visit a Fever clinic and get yourself tested for COVID 19. Please refer to the Fever Clinics listed in this document.

What should I do for self-isolation during Home Quarantine?

Here are the Karnataka government guidelines for Home Quarantine. Please follow them diligently. If you live in a gated community, please keep your community intimated as well.

• Stay in a well ventilated room preferably with an attached, separate toilet & bath facility that no others use.
• If at all another family member needs to stay with you, ensure 1 metre distance from them at all times
• Wash hands often and thoroughly for at least 25 seconds with soap & water or an alcohol based hand sanitiser
• Restrict all your movements within the 1 room as far as possible
• If you have tested COVID +ve you must wear a surgical mask at all times. Your mask should be changed every 6-8 hours and disposed of. They can never be reused. It is a potentially infected mask, so please make sure you wrap it yourself in a newspaper and put it in a yellow bag.
• During your HQ, if you start seeing any symptoms such as
  • Cough
  • Fever
  • Breathlessness
  • Loss of appetite
  • Loss of smell
  • Loss of taste
  • Severe Body Ache

Immediately call the 104 helpline and report this information.

If you live in a community, please intimate concerned persons within your apartment/community COVID Task Force or Association members & keep them informed

What should I not be doing?

• Do not go close to elderly people, pregnant women, children and anyone with comorbidities such as diabetes, hypertension, asthma or any other serious illness. No visitors allowed please.
• Do Not Attend any social or religious events such as weddings, condolence events.
• Do Not step out of your room for any reason apart from a medical emergency
• Do not share any personal items with anyone – towels, clothes. During isolation, do pack a bag with a set of clothes/personal things to limit your own touch-points.
• Do not share any house-hold items such as spoons, plates, water glasses, cups or utensils.
• If someone is providing you meals, then make sure you wash the dishes once before leaving it in front of your door.

Can I have any care-givers with me during my Home Isolation?

This question assumes you have tested COVID+ve or atleast have given samples for testing.

Yes you can, however, please ensure they follow these instructions strictly

• Only one assigned family member can be tasked with taking care of the HQ person. Please make sure you are well and preferably do not suffer from any comorbidities
• Avoid shaking used linen or getting it to directly come in contact with skin
• Use disposable gloves when cleaning surfaces or handling used linen
• Wash hands thoroughly after removing your disposable gloves
• Visitors should not be allowed
• In case you develop symptoms during HQ, all other close contacts will need to be Home Quarantined. The same process needs to be followed for the next 14 days or until the lab report comes out negative

What are items I need to be prepared with during isolation?

The document here provides a list of things that can be kept handy as a preparation.https://drive.google.com/file/d/1bmN_DQnXJM_CSYWysDGLRf4rHHHcB_H5/view?usp=sharing

 A quick reckoner is here, however, this should be used based on if you have any symptoms.

SYMPTOMS (1)	KEEP AT HOME (2)	PREPARE SEPARATE ROOM	INSTRUCTIONS FOR HOME ISOLATION
ANY OF THE FOLLOWING -Fever above 100 -Cough -Breathlessness Spo below 94 -Body ache -Cold -Back ache -Loss of taste and smell -Chills – Blue discoloration around mouth.	Dolo 650 (2 strips per head) 4 tab 6 hourly for 4 days Betadine for mouthwash and    gargle (use alternate days once diluted)Cough syrup (only if u have cough) Cetirizine (antihistamine) Vit C 500 mg twice a dayVit D as prescribed by a GP Zincovit – once daily, Calcium Shellcal 500 mg once daily B complex – Evion daily Vapour + capsules for steamSteamer or inhalerSodium hypochlorite for surface cleaning Masks, Gloves disposablePPE kits for attendants Oximeter Thermometer for tempBP apparatus Glucometer for sugar check Oxygen cylinder (for emergency only) portable Aashil ref AmazonArogya Setu app * Blue as extra just for feel good factor	2 keep in room Personal Clothes Warm ClothesBed linen Things for personal hygieneDetergentDisposable dishes & cutleryGarbage bagsDrinking water Hot water kettleSnacks/Dry fruitsTVMobile with ChargerLaptop with ChargerPower bankFlask Hair dryer	INSTRUCTIONS FOR HOME ISOLATION  Municipal authorities give a comprehensive checklist when home isolated – salient features  Tele-consult doctors for medication – packages availableChart noting Oxygen saturation & temperatureSanitizer, soap, Dettol, etc within reach of patientEnsure good cross ventilationServe food in disposable dishes- to be thrown after each meal Food to be served using mask, gloves and visor Attendant in PPE kit can go in and clean room and bathroomArrange patient access to daily necessities of clothes, hygiene, etcPatients clothes to be soaked in Dettol and washed using gloves

My neighbour is in Home Isolation. What should I do?

How should I dispose of my Masks, Gloves, Tissues during Home Quarantine?

 (Environmental Sanitation)

• All disposable masks, gloves, tissues etc need to be considered as biomedical waste and need to be disposed off carefully. Wrap them all in newspaper and red dot them. Put them in separate yellow bags marked for hazardous waste.
• Work with your apartment community/RWA to discard them separately.
• Clean & disinfect surfaces regularly in the quarantined person’s room.
• Bed frames, table tops, door knobs, with 1% Sodium Hypochlorite solution
• Clean & disinfect toilet surfaces daily with regular household bleach solutions/phenolic solutions/disinfectants
• Clean the clothes used by the HQ person separately. Use regular detergent and dry

Can my regular housekeeping staff collect the biomedical waste?

Yes, your regular staff can collect the biomedical waste.

The waste itself needs to be carefully marked, kept separately in yellow bags after wrapping in newspaper. Staff should be wearing protective clothes/PPEs during this collection including their own gloves, masks.

Once collected this waste needs to be sanitized with 1% Sodium Hypochlorite solution and then handed over to the BBMP specific vendor for safe disposal by your regular vendor.

Should my community contact vendors for Biomedical Waste Disposal?

You do not need to specifically contact anyone for Biomedical Waste Disposal. Your regular waste collector, however, needs to know the protocol and in turn hand over the biomedical waste to the authorized vendors. If you are a gated community, please ensure that your current Waste Management person clearly understands and adheres to this.

Here are 2 vendors empanelled by BBMP for Biomedical Waste Disposal. Although you need not reach out directly – your gated community RWA can contact them for more information

Name	Mobile
Anu Enterprises	8861437446
Sembramky Reddy	9845089462

What should I do, if I test positive and have been advised to stay home?

You should follow the Home Quarantine guidelines strictly. Refer to the below infographic as well as the details here. Also keep monitoring your symptoms closely and ensure that you update the BBMP via the 14410-Apthamithra Helpline in case your symptoms get worse.

I plan to travel to Bengaluru. What are the rules for quarantine?

Home Quarantine Packages from Hospitals

Nightingales

Manipal Hospital

RxDx

Columbia Asia

Fortis

I have guests visiting my family. What are the Home Quarantine rules?

As per the government rule, the travelling person should be given a separate room with an attached toilet and bathroom.  The rule does not specifically mention that the entire family has to undergo quarantine. However for safety reasons it is good that the entire family isolates themselves.

Another option is that the visitor quarantine themselves in a hotel for 14 days and then join the family. This would help the family to skip the isolation.

Check out this document for more detailed information on inter-state quarantine GOs

https://sevasindhu.karnataka.gov.in/PDF/SOP.pdf

I recently travelled, should I self-quarantine? (I don’t have any symptoms)

Yes, it is in fact mandated by law for anyone who has had inter-state travel to completely self-quarantine for 14 days. It doesn’t matter whether or not you have symptoms. COVID has largely also spread due to asymptomatic carriers. Check out this video by Dr Hemant Kalyan on this subject.

https://drive.google.com/file/d/12QWyWm8CdWZ4Zr8ss-BSEyAmy9RtUm0M/view?usp=drivesdk

During that time, if you experience any symptoms of COVID, then, please ensure you immediately call 14410 or 104 to have a quick consultation.

If you are in HQ because you are a primary contact of a COVID+ve, then it would be critical to also get yourself tested.

I need to take a flight, what are the rules to be followed at the airport?

Please review this document provided by the Airport Authorities of India on the rules to be followed at Airports. It is very detailed and provides a State-wise SOP list.

https://drive.google.com/file/d/1rIc20z9bHvpNq2wZ8_ftfmMoDcoChxTf/view?usp=sharing

Where can I check Self-Quarantine rules for different states?

Use this link below to check what the State-Wise Home Quarantine rules are.

https://drive.google.com/file/d/1rIc20z9bHvpNq2wZ8_ftfmMoDcoChxTf/view?usp=sharing

What are the Quarantine rules for International Travellers?

All international travellers reaching Bengaluru will need to undergo institutional quarantine for 7 days. During this time, they would be subjected to a swab test. Based on the test results, next steps would be advised. Once institutional quarantine is completed, they are also expected to complete Home Quarantine for 7 days.

Here is a Karnataka GO, that provides details of Quarantine for Domestic & International Travellers

https://covid19.karnataka.gov.in/storage/pdf-files/SOP%20-%20Home%20Quarantine%20of%2006-06-2020.pdf

GOI – MoHFW – International Traveller Quarantine Guidelines

The 2 pages below provide the guidelines for International Travellers from the Government of India.

I live alone, can I step out to buy essentials wearing a mask?

• Stepping out to buy essentials will be in complete violation of your Home Quarantine protocol.
• Please request a friend, relative or a neighbour to pick up for you.
• Ensure they leave it at your door-step with no contact whatsoever
• If you live in a gated community, do inform your Association

Can I have my friends/family over for a movie/coffee/catch-up at home?

Absolutely not. Even if you are asymptomatic, please refrain from meeting or participating in any type of social gathering. Please use technology to stay in touch with loved ones, family and friends.

Testing

Testing and Admission Protocol

Where should I go to get tested?

You will need to visit a Fever Clinic first to get yourself a recommendation to do testing.

For the list of Fever Clinics, check this section out.

Testing is carried out by Govt Testing Lab or  Private Testing lab. Some labs also offer Home Sample Collections. Do check the Additional Resources section for that.

What is a Fever Clinic?

To address the growing pandemic situation due to COVID 19, Karnataka Govt has created designated clinics both Public & Private to battle the virus.

Most Primary Health Centres (PHC) have been converted to or house a Fever Clinic where a Government Doctor attends to the patient. There are several Private Fever Clinics among the private hospitals as well.

Here is a list of Fever Clinics in the BBMP Limits – both public & private

http://bbmp.gov.in/documents/10180/20891370/pdfjoiner+%281%29.pdf/ad6159c1-006b-45f9-a1c1-e82c774bd067

I am worried I have Corona. How do I get myself tested?

If you can pay, first call the list of private testing centers and see which ones offer home-based testing. This list is dynamic, so it’s best to check the website (https://covid19.karnataka.gov.in/page/Testing+Centers/Private+sample+pickup+center/en) which gives the current list.

Alternately you can visit a Fever Clinic to get a recommendation to get yourself tested, although unless you really experience symptoms or have been around someone who tested COVID+ve, this is not recommended.
 

I cannot afford to pay. Can I still get tested?

Yes of course. All govt test centres are free. But you will need a prescription. So go to a fever clinic. All govt fever clinics are free.

https://karunadu.karnataka.gov.in/hfw/kannada/nCovDocs/Fever-Clinics(17-06-2020).pdf gives list of all fever clinics in Karnataka. Look for those in Bengaluru Urban / Rural as the case may be. Both private and government ones are listed. Last column tells you.

Also refer to the List of Test Centres section in this document

Below is the list of all Govt & Private Fever Clinics in Bengaluru. If  you experience COVID symptoms, identify the closest Fever Clinic and visit it to get yourself tested for COVID.

http://bbmp.gov.in/documents/10180/20891370/pdfjoiner+%281%29.pdf/ad6159c1-006b-45f9-a1c1-e82c774bd067

The govt also has Insurance Schemes called ABARK through which you can also avail coverage for COVID 19 Testing & Treatment.

Please refer here for more details

Can I get tested just on the suspicion that I have COVID?

No, you will need a written form for Testing from a doctor at a Private Fever Clinic or Govt Fever Clinic. You should have atleast 1-2 of the symptoms listed for COVID or you should be a primary contact of a COVID+ve to get a lab to test you.

If any of the symptoms persist, visit the closest Fever clinic to where you stay and get yourself a test recommendation.

http://bbmp.gov.in/documents/10180/20891370/pdfjoiner+%281%29.pdf/ad6159c1-006b-45f9-a1c1-e82c774bd067

Is it safe to go somewhere to get tested?

Not really, but it needs to be done with a lot of precautions.

If the person getting tested is indeed infected, then she/he risks spreading the infection. If the person getting tested is not infected, she/he risks getting infected by others at the fever clinic. Therefore all precautions have to be taken. Wear gloves and a mask at all times. Maintain 6 feet distance from anyone else. After coming back home from the fever clinic, go straight to the bathroom, shower and soak all clothes in soap water. It is mandatory to self-isolate till the test results are out..

To start with call the 14410 Apthamithra Helpline

Follow the Home Quarantine guidelines laid out earlier in this document

How do I locate my closest Fever Clinic?

Unfortunately, these are not geo-tagged as of now. But almost all wards have a Public health clinic. Most of which are now fever clinics. Please look at the list of fever clinics and figure out the closest one. If you can pay, you can go to any private hospital. They will triage you and send you to the right place.

Here is a link to the list of Fever Clinics in Bengaluru

http://bbmp.gov.in/documents/10180/20891370/pdfjoiner+%281%29.pdf/ad6159c1-006b-45f9-a1c1-e82c774bd067

Whatsapp Number – Solve Ninja

There is a whatsapp bot – 9513607460 that can guide you to the nearest Fever Clinic.

Type Hi message to this number and then type “Fever” when the bot asks you to “Type Code”

Upon providing your current location, it will send you back a google map location of your nearest Fever Clinic.

Disclaimer – This is just out, so test it out against the Govt list available

How does a Test Report from Fever Clinic look like?

A sample report is pasted below. It would have the words Positive or Negative to indicate the test results.

Revised Testing Rates

Stepping Out-Logistics

I am unable to reach an AMBULANCE – How can i get help?

Reach out to your Nodal Officer. If that doesn’t work, go all the way up to Jt Commissioner

List of Health Inspectors & Officers

I have mild symptoms and need to go to a hospital. Can I self-drive?

If you have mild symptoms you don’t need a hospital. If you need isolation, go to a CCC, not the hospital. Please call 14410 (Apthamithra) to intimate them. They also offer tele-consultations with doctors who will then advise you what you need to do.

Check the list of Bengaluru Covid Care Centres here

Can I call a cab if I don’t have transport?

Call 14410. take their advice. There is no Govt order that addresses this. In any case if you are sick enough that you cannot be by yourself, you need to get to a hospital.

Alternately here is a list of Ambulance Services you will need to call and avail.

Things I need

What are the different types of Masks?

Masks, the most important source of protection for the common man have been classified into 3 kinds

• Cloth based re-usable masks. The general public is advised to wear a 3-layered cloth based mask that prevents the spread of aerosols during breathing and speaking. This is now mandatory in Karnataka and most parts of the country
• Surgical Masks – These are disposable, intended to be worn by health professionals during healthcare procedures.^[1][2] It is designed to prevent infections in patients and treating personnel by catching virus/bacteria shed in liquid droplets and aerosols from the wearer’s mouth and nose.They are not designed to protect the wearer from breathing in airborne bacteria or viruses whose particles are smaller. With respect to some infections like influenza they appear as effective as respirators, such as N95 or FFP masks. When anyone is suspected of COVID-19, they must wear a surgical mask.
• N95 Masks – Also known as N95 Respirators filter out bacteria and virus from the air. These protect the wearer from airborne particles and from liquid contaminating the face. They are not meant to be worn by the general public and reserved only for front-line healthcare workers https://economictimes.indiatimes.com/news/politics-and-nation/covid-19-government-warns-against-use-of-n-95-masks-with-valved-respirators/articleshow/77085518.cms

Which mask is the most effective ?

Where can I source PPEs from?

• Minimum for triage area should be 50-60 GSM. But since attender will be in contact with COVID positive, recommendation is 80 GSM
• Most original PPE manufacturing units will have accreditation letters from government bodies like NABL etc

What are the things I need to be prepared with?

The document here provides a list of things that can be kept handy as a preparation.

https://drive.google.com/file/d/1bmN_DQnXJM_CSYWysDGLRf4rHHHcB_H5/view?usp=sharing

What is a Pulse Oximeter?

• Oximeter reading is one of the methods to check if your body is properly oxygenating or not – COVID19 significantly lowers Oxygenation for many cases.
• If the reading shows below 94% it’s dangerously low levels of oxygen in your blood…
• A community can invest in a few Oximeters, but they have to be sterilised very carefully if multiple people are using it.
• If you can afford it, please keep one handy for you & your family.

Where can I source Pulse Oximeter from? Which are good reliable brands?

You can buy from your local pharmacy or order through Amazon

How do I use a Pulse Oximeter?

Please check out this video on how to use pulse-oximeters. An important No-No is to definitely have clean nails and do not use nail-polish.

Video from Dr. Hemant Kalyan

https://drive.google.com/file/d/17h6n4NOAkYxLYwIB59wJBsp49MVbq_qL/view?usp=drivesdk

What items do I need to carry with me to a hospital/CCC?

https://drive.google.com/file/d/1bmN_DQnXJM_CSYWysDGLRf4rHHHcB_H5/view?usp=sharing

This link provides a list of things to be prepared for if you’re in Institutional Quarantine either in a CCC or Hospital.

A quick checklist of things to pack.

• Your wallet with debit/credit cards, Aadhar/Any Identification, Address Proof, Medical Insurance Card if you have
• Medical Records
• Your regular medication. Paracetamol, lozenges, B-complex tablets, Gelusil/Anything for digestion and any other over the counter medicines you normally carry for a trip
• Your phone and charger, laptop & charger, headphones, music box – Any other electronic devices you regularly use. Remember this is your only way to stay in touch with your loved ones.
• Books, notebooks, writing material – it would be great to keep a log of things as they unfold and share it with others or just document it for yourself
• Hot water bottles, flasks, tea-bags, honey
• A snack you like, biscuits (if you possibly can), dry-fruits & nuts

Please note this is just a general list. Do mull over about what you need to make sure you have a safe stay as well as be able to communicate with your family back home.

Feel free to use this list below as a quick checklist of things to carry for your hospital/CCC stay.

• Medical history file
• Latest test reports
• Prescriptions of any medication you are taking
• Insurance papers
• Cheque book
• Credit card
• Liquid Cash
• Liquid funds in the bank
• Emergency contact Nos
• List of whom you met in the  last 10 days
• update your wifi
• Hair dryer
• Toothbrush, paste, TC, etc
• Shaving kit for males
• Comb
• Soaps, shampoo
• Clothes for 2 weeks
• Towels
• Sanitizers
• Mobile, Power Bank, Charger, ear phones
• Old newspapers, Tissues, Toilet rolls in case not available in hospital
• Disinfectant spray, dettol
• Washing powder
• Blankets & bedsheets
• Electric Kettle & Cups
• Daily meds stock
• Dry Fruits & snacks

Will I need an Oxygen Concentrator?

90% of COVID 19 Cases do not need Oxygen treatment or ventilation of any kind. The symptoms will be mild and recovery should happen in a few days time.

However in some cases, extreme breathlessness also means a patient may need to be supported with oxygen therapy. In such cases, an Oxygen concentrator helps in easing the symptoms significantly.

How can I procure an Oxygen Concentrator?

(This section is currently under research)

If you are facing shortness of breath, please get to a hospital. Inform 14410 immediately. Call 108.

Hospitals

How can I locate the closest COVID hospital closest to my location?

14410/104/108 or refer to the list (keep it handy)14410/104/108 or refer to the list of dedicated COVID Hospitals. Please refer to this section on the List of Hospitals

My test results came out COVID +ve, what should I do?

In this video, Dr Hemant Kalyan shares with citizens like us what we can do if our Tests show COVID+ve

https://drive.google.com/file/d/19-6i086CwVX7Y-nguPUFDKnjrujg9oxv/view?usp=drivesdk

What do I do if hospitals say they do not have beds? Is there a help-line?

Please call 1912 (Grievance helpline for Beds) in case any hospital is denying you beds.

This link also provides real-time availability of beds across Bengaluru. Do check this out as well.

https://apps.bbmpgov.in/covidbedstatus/

Where can I get information on bed availability?

This link was recently launched to provide real-time bed availability in Bengaluru. Currently this link does not load and we are trying to escalate this with the Govt teams. https://apps.bbmpgov.in/covidbedstatus/

I have never been to a Govt Hospital. How will I know about the care?

This section is under research.

We are yet to come across consistent first-hand feedback. Once we do that we will make the details public

I am breathless, can I get admission to a Hospital?

Yes. Need to immediately Call 108 – to get the BBMP ambulance to shift to the treatment facility (DCHC or DCH).  Parallelly, call BBMP ward officer and inform nodal officer.

While waiting for the BBMP 108 ambulance (which may take 2-3 hours) to arrive,

• The resident can do teleconsultation with a known hospital doctor/in-house doctor of the community, to understand the severity of his medical condition.
• With a finger-tip pulse oximeter, check O2 level if it is >94 and having mild breathlessness, still ok.
• If facility available, As per inhouse doctor advice, community Covid Care team can provide oxygen support at the villa or in the centralised locality of the community. The  inhouse doctor may help to check  the vitals – BP, pulse, O2 saturation level. With O2 support, it will help the patient to stabilise O2 saturation level >94;
• Community Covid Care team to assist to find nearby private DCH, as the resident wish to;

(refer tohttp://arogya.karnataka.gov.in/sast/fms/view.php) and

https://covid19.karnataka.gov.in/storage/pdf-files/Public%20Information/Health%20Dept%20COVID-19%20Hospitals%20List%20Ad_ENG.pdf

If O2 level <=94 and if the resident able to figure out the available bed in private DCH,

i) inform nodal officer  and arrange a private ambulance or private vehicle with all precautions (as the patient can be +ve Covid), visit to that DCH and get admitted <<pls review – if this is ok>>;

or

ii)as soon as 108 ambulance arrives, based on the bed availability, BBMP will take the patient to the available govt DCH or private DCH (as chosen by patient) ;

The patient is admitted in the isolation ward of the DCH; The covid test is done and if it turns to be positive, the patient will be moved to the Covid ward. If it is negative, the patient will be moved to a normal ward and appropriate treatment is done respectively.

If the bed is not available in both govt & private DCH, call 1912 – to complaint for denial of bed;

Keep the escalation ready for Joint Commissioner BBMP Mahadevapura, Mr. Venkatachalapathy 95133 22144;

I have COVID symptoms, can I get admitted to a hospital?

No, unless the symptoms are severe like breathlessness, as in the above case.

Here is a video from Dr Hemant Kalyan that gives you guidelines on what to do.

https://drive.google.com/file/d/19-6i086CwVX7Y-nguPUFDKnjrujg9oxv/view?usp=drivesdk

For mild symptoms

a)First thing is to get tele-consultation with the doctor or physical visit @ Fever Clinics and based on doctors recommendation, get the Covid test done @Testing Centres;

The resident needs to be self isolated in a separate room with an attached toilet, till the results come.

b) Watch your symptoms carefully and familiarize yourself with various options for isolation, while self-isolating. It is recommended to ride through it at home for mild symptoms. This frees up valuable bed-space in the healthcare system.

However, we also recommend that you stay prepared and search for a suitable private CCC hotel (mgd by DCH) or private Dedicated Covid Hospital (DCH). While waiting for the report, try to check for bed availability here https://apps.bbmpgov.in/covidbedstatus/ & understand waiting times to get  an idea about the positions of the nearby hospitals. e.g. Columbia Asia (Varthur), Sakra, ColumbiaAsia (Sarjapur), Vydehi etc. and if possible, try to waitlist.

Covid test +ve

Call BBMP officer proactively inform the full address & Google location through whatsapp: & must inform Nodal officer. The BBMP team gets the list of COVID -positive patients from ICMR portal on real time basis & calls the resident to ascertain correct address & location. This process is not well established yet. Hence, it is recommended to proactively call BBMP.

If you observe your symptoms getting worse, please convey interest in shortlisted private DCH where bed is available.

A vehicle is sent to the residence with the health team/paramedics to ascertain the medical condition (chargeable). The doctor/paramedics will evaluate & recommend home isolation (HI) if found eligible or shift to the necessary treatment facility (govt Covid Care Centre (CCC), private hotels (managed by private hospitals), Dedicated Covid Health Centre(DCHC) or govt/pvt Dedicated Covid Hospital(DCH)).

a) If BBMP Paramedics recommend home isolation, BBMP may not allow for govt. DCH treatment. Instead, they may allow for private CCCs (managed by hospital) or private DCH & may provide BBMP ambulance for shifting there. otherwise, you would need to arrange a private ambulance.

b) If BBMP Paramedics do not recommend home isolation, BBMP will give the choice of govt DCH or private CCC or DCH as per bed availability. The residents have to choose from the list of PVT hospitals they offer at that time, else BBMP will be admitting them into Govt. hospitals

Covid test -ve

Get the medical treatment by teleconsultation of the physician and be at home or get admitted to a normal ward, on your own, to a nearby hospital.

I have given my sample for testing for COVID, can I get admission to a hospital?

Yes, only for severe symptoms like breathlessness, whether the report comes positive or negative, and whether the report has come or not, one can get admission to a hospital

While waiting for the results, the resident needs to self-isolate in a separate room with an attached toilet, till the results come. Based on the result, please follow the above process.

I am quarantining in a CCC, how should I know when I need to be shifted to a hospital?

The doctor will be regularly checking the quarantined patients in CCC;  Only if the symptoms become severe like difficulty in breathing, O2 level <=94% , persistent fever >=38, etc – as guidelines set by Govt Circular, the doctor will then recommend to shift the patient to a govt/private Covid hospital.  BBMP will then provide the choice of govt/private DCH, based on the bed availability and the patient can choose accordingly based on the treatment costs, etc.  The transport arrangement is taken care by BBMP ambulance from CCC to Covid hospital

How can I care for my elderly parents when I am in CCC/Hospital?

Option 1

If you live in a gated community &  your parents can manage their own day to day activities & do not have any pressing medical needs, you can arrange for neighbours/friends to provide them meals & check on them. You too can keep tabs on them through video calls. Please make sure your parents are OK with this.

Option 2

Your parents can be shifted to a friend/relative’s home during this time. But for this, they need to also be tested for COVID and ensure they are Negative. They will need to maintain Social Distancing as well with the host family.

Option 3

Engage a private nursing service like Nightingales that can provide an in house nurse to stay with your dependent parents while you are away.

What options do I have to take care of my small children when I am in a CCC/Hospital?

If you are already tested +ve, then it is highly likely that your children will also need to be tested. Depending upon their Test Results, if they are also +ve, please ensure they go with you. In some cases, it is best for the family to stay together through the quarantine period.

Alternately, if they test negative or are awaiting test results, you will need to leave them with a trusted friend/relative to care for your children during this time. They will need to be isolated as much as possible. Please stay in touch with them via technology.

How can I care for my pet when I am in CCC/Hospital?

If you are COVID +ve and have been advised Institutional Quarantine or have to be in the Hospital, one option is to leave them with a friend or relative.

But they will need to be protected during pet-pickup & immediately after, ensure all of the pet’s belongings are sanitized.

A pet boarding facility is an alternative. This article from Bengaluru Mirror provides a list of possible places

https://bangaloremirror.indiatimes.com/bangalore/cover-story/who-will-let-the-dogs-out/articleshow/77027323.cms

1. Blackys BnB
2. Stay Boarding
3. Wagville
4. Pillus Pet Paradise
5. Share Habitat
6. Riva’s Vacation Home

How can I make use of Govt Hospitals, I am a low income person?

This section is especially critical if you are an on the ground volunteer and trying to help people in need such as Domestic help/driver/street vendor/tea stall owner/flower vendor/security guard

Everyone in need is automatically covered by Ayushman Bharat Yojna https://pmjay.gov.in/. – ABARK.

It is the Govt’s need-based health care service. All are automatically enrolled in the ABARK program(Ayushman Bharat scheme). All the empanelled hospitals have one person of the SAST – Suvarna Arogya Suraksha Trust – nodal agency (govt medical insurance company). 

Ensure you have a working mobile

Step 1 – Try Apthamithra first – 14410

Step 2 – Next try 108 – For Ambulance

Step 3 – Go to an empanelled hospital & contact the SAST contact person. Ask for them specifically

Step 4 –  Call 1912 for any complaints

Step 5 – Finally Call local Health Officer – up to the JC

If all of the above fails Call the police 100

BU Number is not necessary- SRF id that must be with them is enough.

Each empanelled hospital should have the SAST contact number.

So please go to the hospital and ask for the SAST Co-ordinator number

Who are SAST Co-ordinators?

Suvarna Arogya Suraksha Trust is a govt medical insurance company, which  empanels hospitals and fixes rates and determines eligibility and authorizes for treatment. So anyone that needs treatment at Govt Hospital can contact the SAST Co-ordinator and help them get the necessary insurance.

How can I reach SAST Co-ordinators?

These are verified SAST co-ordinator numbers for the Bengaluru Division. Here is the full list of SAST coordinators. Below are the ones that definitely work.

Name	Area	Mobile	Email
Nayaz Ulla Khan	Chikkaballapura	7259003328	sastcoordinatorchikkaballapur@gmail.com
Basavarajappa	Tumkur	7349254649	sastcoordinatortumkur@gmail.com
Devaraj	Bengaluru	7619649238	yeshasvinibangalore3@gmail.com
K G Prakash	Shimoga	7259003386	sastcoordinatorshimoga@gmail.com

Can a hospital refuse my admission on suspicion of COVID19?

No, hospitals cannot refuse to admit patients under any circumstances.

Dial 1912 to immediately report such denials. Refer to the GO in the link below.

If nothing works, call 100.

https://www.facebook.com/628402897294978/posts/the-govt-of-karnataka-has-issued-a-circular-on-the-protocol-to-be-followed-by-pr/1902349839900271/

I am pregnant and tested COVID+ve, can a hospital refuse to admit me?

No. Hospitals cannot refuse you admission under any pretext. The GO below ensures that cannot be the case. Among the Govt Hospitals, Vani Vilas Hospital is dedicated for moms that are ready to deliver and also COVID+ve. They are open 24X7

Victoria Hospital Compound, Sultan Rd, Kalasipalya, Bengaluru, Karnataka 560002

Phone – 080 2670 2487

https://www.facebook.com/628402897294978/posts/the-govt-of-karnataka-has-issued-a-circular-on-the-protocol-to-be-followed-by-pr/1902349839900271/

I have tested COVID+ve, can a hospital refuse me admission?

No, they cannot. If they do call 1912 and report them. Please read the order below

The Govt of Karnataka has issued a circular on the protocol to be followed by private hospitals & 108 Ambulance service while shifting & treating Covid. Hospitals cannot refuse to treat or admit suspected Covid patients. The 108 Ambulance service also has been asked to shift all positive patients to CCC’s including those who are yet to be assigned a patient number. If they require further treatment, 108 will have to shift these patients to designated hospitals. The patient numbers can be generated by BBMP later also. ಆಸ್ಪತ್ರೆಗಳು ಕೊರೋನಾ ಶಂಕಿತ ರೋಗಿಗಳನ್ನು ದಾಖಲಿಸಿಕೊಳ್ಳದಿರುವುದು ಮತ್ತು ಚಿಕಿತ್ಸೆ ನಿರಾಕರಿಸುವಂತಿಲ್ಲ. ಗಂಟಲ ದ್ರವವನ್ನು ಪ�

https://www.facebook.com/628402897294978/posts/the-govt-of-karnataka-has-issued-a-circular-on-the-protocol-to-be-followed-by-pr/1902349839900271/

Please note this order covers a patient whether they are COVID+ve or not.

Getting Discharged

What are the guidelines for discharge of Asymptomatic COVID patients?

As per the revised guidelines, provided there are no symptoms 3 days prior, the patient will be discharged 10 days post the onset of symptoms. There is no requirement for a repeat COVID Test. This is only for patients with mild symptoms. Refer to this article below.

Mental Health during the Pandemic

I feel lonely & isolated due to the pandemic, who can help?

Yes Govt of Karnataka has a helpline launched a Counselling Helpline at 104 → press 4 for

Community

Guidance for Patient, Family, Neighbours & RWA

Team (Patient, Family, Neighbours & RWA) Approach to COVID

With the passage of time and cumulative learnings across countries, it is very evident that COVID pandemic will be with us for some more time. The precautions to avoid contracting and spreading the disease are well known and being practised by all responsible individuals. But the fact remains that despite taking all the precautions any one of us can/may still get infected.

In case if one suspects/or gets infected, there is no need to panic. Due to the nature of the disease (needing isolation/quarantine), it is important to inform & work together with other stakeholders like family members, neighbours & RWA. It is a disease that cannot be fought individually, but by working together as a team, we can overcome it better.

Remember very few cases become serious needing hospitalization. Most cases can be treated & recovered at home. This note outlines the roles & responsibilities of each member of the team.

If you suspect that you are having COVID and are going for a test, immediately inform :-

a)  Family members, so that they can

• Provide support as also start self-isolation /quarantine (awaiting results) and plan for the eventuality that you may test positive
• Setting up a self- quarantine room (if possible, at home or at community level)
• List the possible contacts that need to be alerted so that they are on lookout for COVID symptoms
• Make arrangements for day to day needs (food groceries etc), sanitisation of the house, taking care of pets etc

b) RWA or building supervisor or the designated COVID Coordinator-So that they can inform the neighbours & other residents to take precautions, sanitise the floor and rally the support needed for you & family. Awaiting the results & in the eventuality that the tests comes positive, neighbours & RWA will be a big support towards

• Sanitising the home & setting up the self- quarantine facility at home (sourcing equipment, paramedics etc)
• ensuring that the day to day needs of the family in self quarantine are met while taking all precautions
• Pets if any can be taken over by neighbours
• Especially RWA will be a great help in coordinating with BBMP/hospitals in case the need arises

c) Your workplace manager & colleagues

•        In case if they have been in close contact with you, they too can be alerted about  the COVID symptoms & if need be, undergo testing.
•       In case you have been working at the office space, Manager can take a call to sanitize the workplace
•       More importantly, they too can be a source of support & help to you & family.

In short, fighting COVID on your own is tough & scary but informing others and taking their help not only helps you, but equally important helps protect others too from unnecessary risk.

This article in Bengaluru Mirror provides a list of Do-s & Don’t along with very precise instructions.https://bengaluru.citizenmatters.in/what-to-do-if-you-test-positive-for-covid-bengaluru-guide-symptoms-testing-isolation-treatment-47597/embed#?secret=Kfu2E3qCNZ

Dignity in Demise

What are the regulations governing the last rites of a COVID-19 death?

Family is unable to complete last rites for a COVID 19 patient, how can we help?

Mercy Angels, a group of 40 odd volunteers in Bengaluru have come together to help during these tough times, especially when the relatives/family of the deceased are unable to make it or even unwilling to take over the mortal remains and complete the last rites.

They take over the entire process starting from collecting the deceased till the last rites are fully completed – they go above and beyond to ensure these are done per the religious beliefs of the family. Read more about them here

https://bangaloremirror.indiatimes.com/bangalore/cover-story/knight-of-the-living-dead/articleshow/77160164.cms

Tanveer Ahmed, one of the angels, can be directly contacted on +91 98861 94492

Additional Lists & Resources

List of Fever Clinics

When you see any symptom of COVID, including fever, breathlessness (SARI), bodyache, headache (ILI- Flu like Symptoms), you may want to approach a “Fever Clinic” and immediately get yourself checked-out.

http://bbmp.gov.in/documents/10180/20891370/pdfjoiner+%281%29.pdf/ad6159c1-006b-45f9-a1c1-e82c774bd067

If you are in Whitefield, here is a quick reference for Private Fever Clinics

Private Fever Clinics

Hospital/Clinic Name	Ph Number	Landline	Timings	POC
Columbia Asia	9739217854	91 80 6165 6666 / 91 80 3313 0333	Walkins taken 10am-3pm Mon-Sat, std consultation charges	Ms Harshita
Brookefield Hospital		8880910000	10 Am – 5 PM – Mon-Sat
Sakra Hospital		08049694969	10 AM – 4 PM – Free Consultation
RxDx Whitefield		08049261111 08067458111
Manipal Whitefield
Vydehi Hospital

Govt Fever Clinics

https://covid19.karnataka.gov.in/new-page/Fever%20Clinics/en

This document contains the list of Govt & Private Fever Clinics with Address & Contact Points

http://bbmp.gov.in/documents/10180/20891370/pdfjoiner+%281%29.pdf/ad6159c1-006b-45f9-a1c1-e82c774bd067

Mahadevapura Fever Clinics

1	MAHADEVAPURA	UPHC YAMALURU	Primary Health Center, Yamaluru Yamalu Post Bengaluru-560037	Dr.Chandrashekaraiah A.S. (I/C)	9448332195
2	MAHADEVAPURA	PHC DODDAKANNAHAL	Primary Health Center, Doddakannahalli Sarjapura Road Carmelram Post Bangalure 35	Dr. SUDHAKAR	9880188403
3	MAHADEVAPURA	UPHC A NARAYANPURA	2nd cross, Andhra Colony, KR Puram Railway Station A Narayanapura	Dr.Indushree(CONTRACT)	9731857700
4	MAHADEVAPURA	UPHC RAMURTHYNAGAR	2nd A Cross, Kalkere Main Road, Sir M V Nagar, Blore- 560016	Dr. Ravikumar(CONTRACT)	9567942401
5	MAHADEVAPURA	UPHC VIJINAPURA	Vijinapura UPHCNo 36/1 2main 5th Cross Subramanya layout Vijinapura Ramamurthy nagar Bengaluru 560016	Dr.Prabhu k(CONTRACT)	7406350314
6	MAHADEVAPURA	UPHC HAGADURU	Hagadur Uphc BNS Narashimamurthy bulding white Field(p) Immadihalli main road bangalore-560066	R DULHAN KAGAWADE(CONTRAC	6363511919
7	MAHADEVAPURA	PHC GARUDACHARPALY	UPHC Garudachar palya goshale road Near DR sreenidi bekary Garudachar palya	GOWTHAMI SANDYA(CORTACT	9493953731
8	MAHADEVAPURA	UPHC VARTHUR	Primary Health Center, Varthuru Varthuru Post Varthuru main Road Bengaluru 87	Dr.NAGESH (I/C)	8277515642
9	MAHADEVAPURA	UPHC KADUGODI	Primary Health Center, Kadugodi Whit Filed Road Bengaluru 67	Dr Kantharaju	9480448171
10	MAHADEVAPURA	UPHC K NARAYANAPURA	Primary Health Center, K. Narayanapura Bagalur Road Kottanur Post Bengaluru 77	Dr. SHIVA KUMAR	9620102608
11	MAHADEVAPURA	UPHC DODDANEKUNDI	Primary Health Center, Doddnekundi marathalli Post Bengaluru 37	Dr.Prameela	9538859285
12	MAHADEVAPURA	UPHC GUNJURU	Primary Health Center, Gunjuru Varthuru Hobali Gunjuru Post Bengaluru87	Dr. Nagesh	8277515642

BBMP REFERRAL HOSPITAL FEVER CLINICS DETAILS
SL NO	District	Zone	Facility Name	Address	Name of the Doctors
1	BBMP	WEST	JJ NAGAR/GORIPALYA	GORIPALYS UPHC , WARD 137, NEAR SANGAM CIRCLE, GORPALYA	Dr. Praveena
2	BBMP	WEST	HOSAHALLI	RH HOSAHALLI, MCLAYOUT,VIJAYANAGAR	Dr. V. Lalitha
3	BBMP	WEST	SRIRAMPURAM	5th cross, 9th main near saibabchoultry, saibabanagar, Srirampuram	Dr. Pooja
4	BBMP	EAST	Ulsooru RF URH	ULSOOR REFERRAL HOSPITAL Cambridge Road, Near Police Station, Ulsoor, Bengaluru – 560008.	Dr. Sindhu
5	BBMP	SOUTH	H SIDHHAIAH ROAD R H	Next to Lions Eye Hospital, Off J C Road, H Siddaiah Road, Bengaluru- 560002.	Dr. Ashok
6	BBMP	SOUTH	BANASANKARI RH	Banashankari RH, 27th cross, 17th Main, BSK 2nd Stage, Bengaluru- 560070	Dr.Muktha

List of IAS/IPS Officers Incharge of Bengaluru Hospitals

https://drive.google.com/file/d/1b9duxw9IT-CplWrvIh1UCXZhM8wLobh6/view

List of Health Inspectors/Ward Level Contacts

These are the direct numbers of the BBMP First Response Team for a COVID+ve/Suspected COVID +ve to reach out to.

Ward	Name	Phone
Hagadur – 84	Prakash	9980598868
Doddanekundi	Devaraj	94483 30446
Doddanekundi	Raghu	9741424647
Marathalli	Mehaboob	9108925445 /9731122375
Garudacharpalya	Srinivasulu	9480683685
Kadugodi	Akkama	8971797086
Bellandur	Mahesh	9902347688
Varthur	Srinivasappa	9739661331
Hoodi	Nagaraj	9060913721

1. Refer here for Nodal Officers Incharge of Hospitals across Bengaluru
2. Nodal officer for Mahadevapura: Dr Surendra 99017 50539
3. PHC Doddanekundi: Dr. Pramila 9538859285
4. Joint Commissioner BBMP Mahadevapura Mr. Venkatachalapathy 95133 22144

List of Ambulance Services

https://covidhelplinebangalore.com/ambulance-service-for-covid-patients/

Private Ambulances

Ambulance	Contact Number
Yeshaswini Ambulance	9845083398
Yeshaswini Ambulance	9606308387
Vishwannadh Ambulance	9845734411
Chaithanya Ambulance	9152546287
Shabreesha Ambulance	9152129830
Vijayshree Ambulance	8095976797
Pooja Ambulance	9663632339
Yeshaswini Ambulance	9741555508
Balaji Ambulance	9152473696
Nagaraju Ambulance	9972928241
Suresh Ambulance	9380676231

BBMP Ambulances

These are ambulances attached to BBMP. So the rates are fixed accordingly.

Name	Mobile	Vehicle Number
Deekshith	9611858208	KA03C2908
Chandru	8546850551	KA51B8479
Krishnamurthi	8970063325	KA06G0582
Rajesh	9900498894	KA5AE2457
Kiran	8197273188	KA02AC6607
Shivaswamy	7259376968	KA51D0816
Srinivas	9110694268	KA138169
Yogesh	9972938595	KA05AG4499
Prakash	8550015995	KA41B4199
Nandish	9632887999	KA53B9704
Guru	6360645065	KA50A6525
Venugopal	9535017144	KA05AB1913
Hemanta	8867220156	KA17B2474
Ramu	9972477605	KA025080
Suresh	9945236901	KA02D8719
Pavan	9986611834	KA51D0816

Home Sample Collection for Testing

Some labs/hospitals have started providing home sample collections. Likely these facilities process the tests through one of the authorized labs listed in the List of Testing Labs section. Apollo mentioned here was used and found to be working.

Use this link to get contacts of labs performing home sample collection for testing

https://covid19.karnataka.gov.in/page/Testing+Centers/Private+sample+pickup+center/en

Facility Name	POC	Phone
Apollo, Kundalahalli	Ranjit	9844248405

List of Testing Labs – Bengaluru

Testing for COVID is done across multiple labs in Bengaluru. However, a patient needs to be first referred for testing by a Hospital or a Fever Clinic.

Govt Testing Labs

https://covid19.karnataka.gov.in/page/Testing+Centers/Revised+government+lab+details/en

Private Testing Labs

https://covid19.karnataka.gov.in/page/Testing+Centers/Private+Labs+Details/en

Facility Name	Phone Number	Email	Comments
Columbia Asia(Varthur)	9739217854/ 80 6165 6666 / +91 80 3313 0333		Ms Harshita
Vydehi lab	80-28412956
Sakra Hospital Lab	080 49694969	covid.lab@sakraworldhospital.com
Apollo Kundanahalli (collection)	9844248405		Ranjit
SRL Diagnostics Center (collection)	Sanjay – 9743974317 Tulsiram – 8686746398
CareOnCall agency	9916915165/ 9916925165		cost Rs. 5500 (TAT- 1 week )
Medgenome Labs/Xycton Diagnostics	1800 103 3691		(TAT-24 to 48 hrs)
NIV, Bengaluru		nivbureports@gmail.com nivbngnml@gmail.com
VRDL, Bengaluru		vrdlmmcri@gmail.com
Command Hospital, Bengaluru		chafbangalorecovid19reports@gmail.com
NIMHANS Lab, Bengaluru		virologynimhans@gmail.com
NCBS, Bengaluru		covidtesting@ncbs.res.in
Kidwai, Benagaluru (KMIO)		br.vijaykumar@rediffmail.com mahuasinha@gmail.comc.ramachandra@ka.gov.in
Anand Lab		neuberganandcovidreports@neuberganand.com
Syngene Lab		anil.dr@syngeneintl.com anil.dr@syngeneintl.com
Narayana Hrudayalaya (Bommasandra)		nhlnarayanacovidreports@gmail.com
Aster Clinical Lab		asterlabs.covid19@gmail.com
Hybrinomics Lab		covid@hybrinomics.com prabmeg@hybrinomics.com

List of COVID Care Centres

Facility Name	Dedicated/Isolation	Public/Private	# of Beds	Phone Number
CV Raman GH		Public
GH Jayanagar		Public
KC GH		Public
ED Hospital		Public		Dr Asha, 9845228839
ESI Indira Nagar		Public
ESI Rajaji Nagar		Public
ESI Peenya		Public
Command Hospital		Public
KR Puram GH		Public
Yelahanka GH		Public
Anekal GH		Public
Nelamangala GH		Public
Doddaballapur GH		Public
Hosakote GH		Public
Leprosy Hospital, Magadi Road		Public
Devanahalli GH		Public

 List of Hospitals

List of BBMP/Govt Hospitals

Designated Covid-19 Hospitals – COVID-19 INFORMATION PORTAL

Hospital Name	Dedicated/Isolation	Public/Private	# of Beds	Phone Number
Bowring	Dedicated	Public	260	9036304558
RajaRajeshwari Medical College (Kengeri)	Dedicated	Public	800	080-28437444
Victoria	Dedicated	Public	900	080-26701150
Command Hospital
HAL Hospital

www.bbmp.gov.in

List of Private Hospitals

(50% beds for Covid19) with nodal officer details:  https://twitter.com/iaspankajpandey/status/1278914891080859649/photo/2

Hospitals for Delivery: Vanivilas, Wilson Garden Maternity Hospital https://twitter.com/iaspankajpandey/status/1280848440340013056/photo/1

Contact information for Mahadevpura Covid Team

List of SAST Coordinators for ABARK Insurance Schemes

Here are the numbers for all the Suvarna Aroghya Suraksha Trust (SAST). SAST coordinators help with getting Insurance arrangements at Hospitals for patients. They are the first POCs for patient families.

Bengaluru division

Name	Area	Mobile	Email
Umesh	Bengaluru	7760999125	sastcoordinatorbangalore1@gmail.com
	Kolar	7349254651	sastcoordinatorkolar@gmail.com
Nayaz Ulla Khan (Working)	Chikkaballapura	7259003382	sastcoordinatorchikkaballapur@gmail.com
G P Yateesh	Chitradurga	7259003339	sastcoordinatorchitradurga@gmail.com
Basavarajappa H (Working)	Tumkur	7349254649	sastcoordinatortumkur@gmail.com
Mohan M M	Davanagere	7259003338	sastcoordinatordavanagere@gmail.com
K G Prakash (Working)	Shimoga	7259003386	sastcoordinatorshimoga@gmail.com
Prasad K T	Ramanagar	7259003385	sastcoordinatorramanagar@gmail.com
Harish	Shivamogga	7619649362	harishmittige@gmail.com
Lokesh	Tumkur	7619649370	lokims999@gmail.com
D Shashidhar	Tumkur (North) & Chitradurga	7619649372	yeshasvinichitradurga@gmail.com
Venkob Rao	Bengaluru	76196649170	vnrao1987@gmail.com
Nanjundaswamy	Bengaluru	7619649235	spoorthi.shree@yahoo.in
Devaraj (Working)	Bengaluru	7259037898
Matapathi	Bengaluru	7619649238	yeshasvinibangalore3@gmail.com
Zabiulla Shariff	Chikkaballapura	7619649271	zabimhs@gmail.com
Manjunath	Davangere	7619649284	yeshasvinidavanagere@gmail.com

Mysore division

1. Tejas D C    Kodagu    7259003403    sastcoordinatorkodagu@gmail.com
2. Madegowda B K & Niranjan Prasad    Mandya    7259008395    sastcoordinatormandya@gmail.com
3. Jagannath    Mangalore    7259003406    sastcoordinatormangalore@gmail.com
4. Pavan Kumar    Hassan    7259003404    sastcoordinatorhassan@gmail.com
5. Diwakar R    Mysore    7259003400    sastcoordinatormysore@gmail.com
6. Puttegowda M    Chamarajnagar    7259003402    sastcoordinatorchamarajanagar@gmail.com
7. Kumar P    Chikkamagalore    7259003405    sastcoordinatorchikkamagalur@gmail.com
8. Satchidananda M L    Udupi    7259003407    sastcoordinatorudupi@gmail.com
9. Kalmurudesh R    Chikamaaluru    7619649267    kalmarudeshar@gmail.com
10. Shrikanth T    Dakshina Kannada    7619649273    shrika0088@gmail.com
11. Vikram K C    Hassan+Kodagu    7619649340    yeshasvinichamarajnagar@gmail.com   
12. Kumar G    Mysore    7619649341    yeshasviniudupi@gmail.com   
13. Santhosh G P    Mysore(west) & Chamarajnagr    7619649346    yeshasvinichamarajnagar@gmail.com   
14. Dixith Sarvotham    Udupi    7619649373    yeshasviniudupi@gmail.com   

Gulbarga division

1. Nabisab Hasimsab Hadimani    Koppal    7760999110    sastcoordinatorgulbarga@gmail.com
2. Honnur Sab P    Bellary    7760999113    sastcoordinatorbellary@gmail.com
3. Nandkumar T    Bidar    7760999094    sastcoordinatorbidar@gmail.com
4. Beemanagouda Kamgoud    Kalaburgi    8861005600    sastcoordinatorchikkodi@gmail.com
5. Srinivas Rao pamnoor    Raichur    7760999112    sastcoordinatorraichur@gmail.com
6. Sharana basappa kesarabavi    Yadgir    7760999216    sastcoordinatoryadgiri@gmail.com
7. Prashanth Soppanna    Bidar    7619649264    soppanna.007@gmail.com
8. Praveen Kumar    Raichuru    7619649356    spatilpraveen@gmail.com
9. Maallikarjun C    Yadagiri    7619649376    yeshasvinigulbarga@gmail.com
10. Mahantesh R Eliger    Bellary+Koppal    7619649168    m.r.eliger@gmail.com

Belgaum Division

1. Sangamesh biradar    Bagalkote    8861005506    sastcoordinatorbagalkote@gmail.com
2. Bhasheer Ahmad G Makandar    Belgaum    8861005500    sastcoordinatorbelgaum@gmail.com
3. Abdul Jabbar A Bepari    Miraj    8861005519    sastcoordinatormiraj@gmail.com
4. Sanjaya S Patil    Chikkodi    7760999114    sastcoordinatorkoppal@gmail.com
5. Mahadev Nilangi    Bijapur    8861005505    sastcoordinatorbijapura@gmail.com
6. Nagaraja Honnapagoudra    Dharwad    8861005503    sastcoordinatordharawad@gmail.com
7. Irappa Rudrakshi    Haveri    8861005504    sastcoordinatorhaveri@gmail.com
8. Pallavi D’Souza    Uttar Kannada    8861005501    sastcoordinatorukannada@gmail.com
9. Bhujalingaswamy S G    Gadag    8861005502    sastcoordinatorgadag@gmail.com
10. Mahesh H K    Bagalkote-1    7619649158    maheshkerakalamatti@gmail.com
11. Nagaraj    Bagalkote-2    7619649159    yeshasvinichamarajnagar@gmail.com
12. Shivagouda B Byalogouda    Belagavi    7619649239    yeshasvinibelgaum1@gmail.com
13. Shankar V B    Belagavi    7619649245    yeshasvinichikkodi@gmail.com
14. Gajendra V palankar    Uttar Kannada    7619649374    yeshasviniuttarakannada@gmail.com
15. Pramod I Kusubi    Vijayapur    7619649375    yeshasvinibijapur@gmail.com
16. Naveenkumar Kori    Dharwad    7619649294    yeshasvinidharwad@gmail.com
17. Mahaboob Ali K    Gadag+Haveri    7619649306    mkkonanatambagi@yahoo.in

BBMP Disaster Management Team for COVID -19 – Hagadur Ward

Disaster Management Teams to Deal with COVID-19 Pandemic Within the Jurisdiction of the Hagadur Ward.

Overall Incharge – Srinivas (Assistant revenue officer) : +919480685197

Manjunath (Assistant executive engineer) : +919886551356

NAGONDHALLI_ನಾಗೊಂಡಹಳ್ಳಿ

1. Bharath (Revenue Inspector) : 9740354856.

2. Shivakumar (Family and health) : 8892398077.

3. Thippeswamy (Engineering department) : +919902420075.

4. Mohan (Tax inspector) : 9964292277.

5. Prakash (Senior health inspector) : 9980598868.

6. Gundappa ( Nagondhalli Waterman) : 8867685770.

7. Udaykumar helpline :7892172103.

VIJAYNAGAR_ವಿಜಯನಗರ

1. Bharath (Revenue Inspector) : 9740354856.

2. Shivakumar (Family and health) : 8892398077.

3. Thippeswamy (Engineering department) : +919902420075.

4. Mohan (Tax inspector) : 9964292277.

5. Prakash (Senior health inspector) : 9980598868

6. Bashir (Vijaynagar Waterman) : 09880416843.

7. Udaykumar helpline : 7892172103.

GANDHIPURA_ಗಾಂಧಿಪುರ

1. Bharath (Revenue Inspector) : 9740354856.

2. Shivakumar (Family and health) : 8892398077.

3. Thippeswamy (Engineering department) : +919902420075.

4. Mohan (Tax inspector) : 9964292277.

5. Prakash (Senior health inspector) : 9980598868.

6. Shanthashiva (Gandhipura Waterman) : +917892550682.

7. Udaykumar helpline : 9686361159.

#IMMADIHALLI_ಇಮ್ಮಡಿಹಳ್ಳಿ

1. Bharath (Revenue Inspector) : 9740354856.

2. Shivakumar (Family and health) : 8892398077.

3. Thippeswamy (Engineering department) : +919902420075.

4. Mohan (Tax inspector) : 9964292277.

5. Prakash (Senior health inspector) : 9980598868.

6. Subbanna (Immadihalli Waterman) : +919731916483.

7. Udaykumar helpline :7892172103.

#HAGADUR_ಹಗದೂರು

1. Bharath (Revenue Inspector) : 9740354856.

2. Shivakumar (Family and health) : 8892398077.

3. Thippeswamy (Engineering department) : +919902420075.

4. Mohan (Tax inspector) : 9964292277.

5. Prakash (Senior health inspector) : 9980598868.

6. Narayan (Hagadur Waterman) : +917411802420.

7. Udaykumar helpline : 9742839743.

#DHANMANDI_ದನಮಂದಿ

1. Bharath (Revenue Inspector) : 9740354856.

2. Shivakumar (Family and health) : 8892398077.

3. Thippeswamy (Engineering department) : +919902420075.

4. Mohan (Tax inspector) : 9964292277.

5. Prakash (Senior health inspector) : 9980598868.

6. Babu : (Waterman Dhanmandi)+919108388199

7. Udaykumar helpline : 9742839743.

#SIDDHAPURA_ಸಿದ್ದಾಪುರ

1. Harish (Revenue inspector) : 9945566575.

2. Sudhakar (Family and health) : +919449232252.

3. Devaki (Family and health) : 8277515629.

4. Prakash (Senior health inspector) : +919980598868.

5. Thippeswamy (Engineering department) : +919902420075.

6. Muniraju (Waterman Siddhapura) : 8095865509.

7. Udaykumar helpline : 9686361159.

#RAMAGONDANAHALLI ರಾಮಗೊಂಡನಹಳ್ಳಿ

1. Harish (Revenue inspector) : 9945566575.

2. Sudhakar (Family and health) : +919449232252.

3. Devaki (Family and health) : 8277515629.

4. Prakash (Senior health inspector) : +919980598868.

5. Thippeswamy (Engineering department) : +919902420075.

6. Sanjeev (Waterman Ramagondanahalli) : +919342552311.

7. Udaykumar helpline : 9686361159.

#WHITEFIELD_ವೈಟ್ಫೀಲ್ಡ್

1. Harish (Revenue inspector) : 9945566575.

2. Sudhakar (Family and health) : +919449232252.

3. Archana (Family and health) : 7022409724.

4. Prakash (Senior health inspector) : +919980598868.

5. Thippeswamy (Engineering department) : +919902420075.

6. Chandrashekar (Tax inspector) :

+919591738979.

7. Somashekar (Waterman Whitefield) : +919483699569.

8. Udaykumar helpline : 9742839743.

#NALLURAHALLI_ನಲ್ಲೂರಹಳ್ಳಿ

1. Harish (Revenue inspector) : 9945566575.

2. Sudhakar (Family and health) : +919449232252.

3. Archana (Family and health) : 7022409724.

4. Prakash (Senior health inspector) : +919980598868.

5. Thippeswamy (Engineering department) : +919902420075.

6. Chandrashekar (Tax inspector) :

+919591738979.

7. Victor (Waterman Nallurahalli) : +918095646512.

8. Udaykumar helpline : 9742839743.

List of Videos by Dr Hemant Kalyan, Manipal Hospitals

These videos are both instructive & educational and help us understand COVID better as well as deal with it in the correct manner.

Video #1: Do not panic

https://drive.google.com/file/d/1-rmfbkGFI6cv8OoMnknuzA8eRkDlHItm/view?usp=drivesdk

Video #2: SMS

https://drive.google.com/file/d/1S0jpwRamNVsEeiI1rmbatwDbbErOoz1n/view?usp=drivesdk

Video #3: Asymptomatic Carriers

https://drive.google.com/file/d/12QWyWm8CdWZ4Zr8ss-BSEyAmy9RtUm0M/view?usp=drivesdk

Video #4: Early Symptoms

https://drive.google.com/file/d/1yXMIgBh1Ernw5j8v0BW4Co4v3P-53bl8/view?usp=drivesdk

Video #5: Hand washing https://drive.google.com/file/d/1Fc20XbPXfRRoN9FhDO7_28kdGbdN5AiM/view?usp=drivesdk

Video #6: How to use a  Pulse Oximeter

https://drive.google.com/file/d/17h6n4NOAkYxLYwIB59wJBsp49MVbq_qL/view?usp=drivesdk

Video #7: What to do if COVID19 positive

https://drive.google.com/file/d/19-6i086CwVX7Y-nguPUFDKnjrujg9oxv/view?usp=drivesdk

Area-Wise Numbers & Contacts for COVID 19 Management

• Vijayanagar – https://drive.google.com/drive/u/0/folders/1O1aTk-7eM5v71txrI0VdkkKg8Yif7HQ7
• Chickpet – https://drive.google.com/drive/u/0/folders/1O1aTk-7eM5v71txrI0VdkkKg8Yif7HQ7
• BTM Layout – https://drive.google.com/drive/u/0/folders/1O1aTk-7eM5v71txrI0VdkkKg8Yif7HQ7
• Basavanagudi – https://drive.google.com/drive/u/0/folders/1O1aTk-7eM5v71txrI0VdkkKg8Yif7HQ7

List of Honorable Ministers and Officers

List of Important Links for COVID

Links to Important GoK Notifications

This table needs to be updated as required or atleast re-visited once every month with the latest information/SOPs

Resource Name	Linked Location	Dated
GOK Notification for Rates in Pvt Hospitals	http://arogya.karnataka.gov.in/sast/details/HFW-228-ACS-2020.pdf	June 23, 2020
GOK Notification with list of Dedicated Hospitals for Serious COVID Patients (govt hospitals)	https://covid19.karnataka.gov.in/storage/pdf-files/Treatment%20Centres/Notification%20of%20DCHC%2020-06-2020NKRK.pdf	June 20, 2020
GOK Notification on SOP for Hospital Admissions with flow diagram	https://covid19.karnataka.gov.in/storage/pdf-files/SOP%20for%20Clinical%20Assesment%20%2019-06-2020.pdf.	June 19, 2020
GOK Taskforce details & Responsibility Matrix   (First part Kannada and Second part English translation	http://bbmp.gov.in/documents/10180/20563468/corona+officers.pdf/88be2135-504f-4a7d-aba3-82fe0ae218b9	June 15, 2020
Guidelines for isolation of Covid positive patients at home	https://covid19.karnataka.gov.in/storage/pdf-files/HFW%20242%20ACS%202020001.pdf	July 4, 2020
List of Private Covid Hospitals Empaneled under SAST (which means poor patients can be referred here at AB_ArK rates). Paying patients also can go here.	https://covid19.karnataka.gov.in/storage/pdf-files/Private%20Hospitals%20for%20Covid%2019%20with%20List%20of%20Hospitals.pdf	June 20, 2020
Shifting of patients in and around Bengaluru. MOST IMP DOC. Any breathless person with or without Covid testing MUST be admitted to isolation in pvt hospitals	https://covid19.karnataka.gov.in/storage/pdf-files/HFW%20244%20ACS%202020-%20CIRCULAR001.pdf	July 4th, 2020.
GoK on SOP for Travel related Quarantine	https://sevasindhu.karnataka.gov.in/PDF/SOP.pdf	July 6th, 2020

As the President of State Working Commission and taking into consideration the Disaster Management Act 2005 under sec 69, I, signed below, use my Powers and have formed a committee/team to Manage, Control, Handle, Look into the Covid-19 Situation and to take quick actions based on the need which is coming into effect from 9th July 2020.

1) Bengaluru East – Tushar Girinath (I A.S)

2) Bengaluru West – Rajendra Kumar Kataria (I A.S)

3) Bommanahalli – Manivannan (I A.S)

4) Yalahanka – Naveen Raj Singh (I A.S)

5) Bengaluru South – Munish Moudgil (I A.S)

6) Mahadevapura – N Manjula (I A.S)

7) Dasarahalli – P. C. Jafar (I A.S)

8) RajaRajeshwari Nagar – R. Viahal (I A.S)

As stated above, these Selected officers will oversee all the measures taken by BBMP, so on so forth… So I request you all to coordinate.

T. M. Vijay Bhaskar